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  1. Alabeo
  2. GENERAL

GENERAL

MY ACCOUNT

  • Where can I find my serial number / registration key?
  • There is no serial / activation key listed for my product.
  • Just got a new computer and would like to reinstall my products
  • I can't create an account
  • I've register in your site but I can't sign in.
  • How do I change my password?
See all 7 articles

PAYMENTS/DOWNLOADS

  • FSX and X-Plane versions
  • I need to change my credit card number
  • I lost my email with my products link. Where I can get my links?
  • How can I get an update, patch or service pack?
  • I got disconnected during download
  • Can I use my serial key more than once?
See all 10 articles

SITE PURCHASE

  • Purchasing an aircraft as a gift for a friend
  • Do you send products by regular mail?
  • How can I buy?
  • I have tried to purchase but the webpage does not accept my credit card.
  • What are coupon codes?
  • I could not buy from your site (www.alabeo.com)
See all 7 articles

SITE

  • Why registering?

RESELLER PURCHASE

  • I bought an Alabeo product from a reseller but I have not received the download link or install information
  • I bought an Alabeo product from a reseller and I need a patch or service pack
  • Do you provide support if I didn't buy your products directly from your site?
  • I bought an Alabeo product from a reseller. It is possible to have it registered at Alabeo?

COPYRIGHT/POLICIES

  • PLEASE READ THIS before submitting a support ticket!
  • Alabeo general copyrights information
  • Uploading repaints to public sites
  • Alabeo security policy
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